Terms of Service

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service constitute a legally binding agreement between you ("User" or "you") and VitaLux Supplements & SkinCare ("Company," "we," "us," or "our"), governing your use of our website, products, and services.

2. Use License

Permission is granted to temporarily download one copy of the materials on VitaLux Supplements & SkinCare's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• modify or copy the materials
• use the materials for any commercial purpose or for any public display (commercial or non-commercial)
• attempt to decompile or reverse engineer any software contained on the website
• remove any copyright or other proprietary notations from the materials

This license shall automatically terminate if you violate any of these restrictions and may be terminated by VitaLux Supplements & SkinCare at any time.

3. Product Information and Availability

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

All supplements and skincare products are intended for adult use and should be used as directed. We recommend consulting with a healthcare professional before using any new supplements, especially if you have medical conditions or are taking medications.

Product availability is subject to change without notice. We reserve the right to discontinue products, change formulations, or substitute ingredients as needed to maintain product quality and effectiveness.

4. Orders and Payment Terms

By placing an order through our website, you are making an offer to purchase products subject to these Terms of Service. All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability or pricing errors
• Suspected fraudulent or unauthorized transactions
• Violation of these Terms of Service
• Quantity limits or restrictions

Payment must be received in full before products are shipped. We accept major credit cards, debit cards, and other payment methods as displayed at checkout. All prices are displayed in GBP and include applicable taxes unless otherwise stated.

5. Shipping and Delivery

Shipping times are estimates and not guaranteed. We will make every effort to process and ship orders promptly, typically within 1-2 business days for in-stock items.

Risk of loss and title for products pass to you upon delivery to the shipping address. You are responsible for providing accurate shipping information and ensuring someone is available to receive packages.

International shipping may be subject to customs duties, taxes, and other charges imposed by destination countries. These fees are the responsibility of the recipient and are not included in shipping costs.

6. Returns and Refunds

We offer a 30-day satisfaction guarantee on most products. If you are not completely satisfied with your purchase, you may return unopened, unused products within 30 days of delivery for a full refund.

To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. Return shipping costs are the customer's responsibility unless the return is due to our error.

Refunds will be processed within 5-10 business days after we receive and inspect the returned items. Original shipping costs are non-refundable unless the return is due to our error.

7. User Accounts and Registration

To purchase products, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. We reserve the right to suspend or terminate accounts that violate these terms.

You must be at least 18 years old to create an account and make purchases. By creating an account, you confirm that you have the legal capacity to enter into this agreement.

8. Intellectual Property Rights

The website content, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of VitaLux Supplements & SkinCare or its content suppliers and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our material without our express written consent.

9. Disclaimers and Limitations

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, VitaLux Supplements & SkinCare excludes all representations, warranties, conditions, and terms whether express, implied, statutory, or otherwise.

Our liability for any damages arising from your use of this website shall not exceed the amount you paid for the products that gave rise to such liability. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

The supplements and skincare products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare provider before using any supplement or skincare product, especially if you have medical conditions or are taking medications.

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the website, to understand our practices regarding the collection, use, and disclosure of your personal information. Our Privacy Policy is available at Privacy Policy.

11. Prohibited Uses

You may not use our website:

• For any unlawful purpose or to solicit others to engage in unlawful activities
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code
• To spam, phish, pharm, pretext, spider, crawl, or scrape
• For any obscene or immoral purpose
• To interfere with or circumvent the security features of the website

12. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We reserve the right to modify or replace these Terms of Service at any time. It is your responsibility to review these Terms of Service periodically for changes. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please discontinue use of our website immediately.